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Desk Reception Staff/Babysitters

Desk Reception Responsibilities:
Tending to members' requests in a positive manner; try to seek solutions for all requests. Smile and greet members with a pleasant welcoming attitude, attending to their needs as efficiently and professionally as possible.
Assist JCC members whenever necessary providing excellent customer service at every level. Strive to go the extra step in assisting the members and guests.
Escort, or find appropriate escort for members and guests to a specific destination, department, event, and program or building tour.
Uphold and enforce policies and procedures of the JCC
Develop relationships and encourage member referrals
Attend department and desk staff training meetings
Babysitting responsibilities:
Be attentive to all children
Being active and participating with the children during the activities scheduled
Leading children in activities that are age appropriate
Keep order in the babysitting room at all times
Keep track of how many children are in the room.
Change diapers when needed.
Provide snacks to children when needed.
Assist JCC members whenever necessary providing excellent customer service at every level. Strive to go the extra step in assisting the members and guests.
Uphold and enforce policies and procedures of the JCC
Attend department and staff training meetings
Minimum Qualifications:
Customer service oriented personality
Friendly demeanor
Willingness to learn
Agency Information:
The Kaplen JCC on the Palisades is looking for qualified, friendly, motivated, customer-service oriented individuals to join our team in the roles of Desk Reception Staff and Babysitting. These two distinct positions are key to the success of the institution, as those who reside in the roles are the front-line to the members, portraying and communicating the values of the J and ensuring a quality experience for all who enter its doors.



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